IOP Service Delivery Center (SDC) provides 24×7 monitoring, operations, support and management of IT infrastructure. Regardless of the data center’s location, services are delivered using secure communication channels.
Incident and Problem Management via ITIL compliant processes and tools managing incidents and escalation to the relevant service provider for further action, while following up the activity from reporting to resolution.
Infrastructure, Network and Application monitoring by examining key physical resources and business services.
Day-to-day IT operations management such as Patch Management, AV updates, running and verifying Backups, Health-checks etc
Service delivery across geographies using secure communications. Application deployment and Software Asset Management.
3rd Floor,Uni Centre, I.I Chundrigar Rd · Karachi
Office Time: 9AM- 5PM
Phone: +92 21 32412023
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